If you are a broker or consultant looking to partner with a TPA that is committed to providing innovative, cost-effective solutions for your clients – HSG is the choice. A partnership with HSG will help you retain your current clients and perhaps also allow you to obtain new ones. As an employee-owned company, we pride ourselves in providing exemplary service to our brokers and their clients. We have worked hard to develop innovative approaches to saving your clients money, while retaining quality of care.
Our talented marketing representatives will work with you from the beginning of the sales process. We make ourselves available throughout the entire sales process, and continue to work closely with you and your clients after the sale. We simplify your life by providing reporting services, preparation for mid-year reviews, pre-renewal meeting consultation and face-to-face renewal meetings.
Our service model is based on personalized service and “one call resolution”. What this means for the plan member is direct access to the individual who services their account – whether it be eligibility, plan benefits, or claims. What this means to you as a broker – is a reduction in phone calls from plan members and their employers, thus giving you more time to develop your clientele.